Frequently Asked Questions

We are now SHRM Certified.
This program is valid for 5 PDCs for the SHRM-CPSM or SHRM-SCPSM.

When is Conference?
Friday, April 6, 2018

How long is the Conference?
7:30 AM – 4:30 PM (For greater detail on the day please check out the agenda page) 

Where is the Conference?
MassMutual Convention Center
1277 Main Street
Springfield, MA 01103
Main Line: (413)787-6610 

Where can I park?
The Springfield Parking Authority is giving a discounted fee to attendees of $7.00 for the day. Please have your cash in hand to expedite the parking  process!

Plan to arrive early and carpool with friends if you can as there are fewer lots and parking spaces due to construction. 

Conference Parking is available at the following garages: 
Civic Center Garage (across from the MassMutual Center)
Bruce Landon Way (Formally Falcon Way) 

I 91-N Garage
1870 E Columbus Ave., Springfield, MA 01103 

Columbus Garage
150 Bridge Street, Springfield, MA 01103
As the garages fill, attendees will be directed to the next closest available lot by the Springfield Parking Authority. 

What is included in conference admissions?
Continental breakfast, lunch (vegan, gluten-free option available), Keynote Speakers and Breakout Sessions and the Exhibitor Halls in the upper and lower foyer levels. 

Who is speaking this year?
Information changes frequently as more speakers are added to the conference. You can check our speakers tab for updates. Please join our mailing list to the right for updates throughout the year. 

What should I wear/what may I bring?
Attendees are generally in business or business-casual attire. You will be networking and moving from main exhibition hall (where keynote speakers and lunch happen) to breakout sessions on the upper and lower levels during the day so wear comfortable and appropriate shoes and clothing. 

How do I register?
Use the registration link or visit our registration page for additional information on early bird and group rates. 

I never got an email confirmation; am I registered?
If your place of business has filters set up, your organization may block your confirmation email. Please check your spam folder for an email from Most often this is where your confirmation email will end up. If you are still unable to locate your registration, please email us with the subject line, “Am I Registered?”.  Note: It is recommended that you use your personal email whenever possible. 

When will I receive my badge?
At check-in (7:30 am – 8:15 am) the day of the conference, you will receive your badge. After 8:15 am please see the Information Desk for your badge. Please help us stay green; recycle your name badge. Drop them in the boxes as you exit. 

Cancellation Policy
Once you register, you have purchased a non-refundable admission. You may however, find a replacement attendee for your admission. Replacement information must be submitted via email to by March 1, 2018. Please indicate the original person and the correct contact information for the replacing person. 

After March 1, changes must be made at the Information Desk on the day of the conference. The new individual must pick up the badge of the person they are replacing from the registration tables and can bring it to the WLC Information desk to get a name and title change. Lunch, table assignment and breakouts are not changeable after March 17 as food has been ordered and breakouts finalized.

Seating is on a first come/first served basis except for sponsor-prepaid tables or group-prepaid tables. If a table is purchased, assignments are made based upon registration date; individual seats are assigned based on registration date or by company name. Requests for special seating cannot always be accommodated. Those who have assigned tables should consult volunteers in the ballroom (or check at the Information Desk) to find the location of their tables. Please note:Your table number is also listed on your name badge. 

Special Needs
Any requests that need to be made due to special needs must be made in writing and received by March 15, 2018. This includes Assistive listening devices, handicapped seating and food allergies. Please send an email with the subject line, “Special Accommodations Needed” to 

Is there a nursing mother’s room?
Yes it is on the lower level lobby. Please ask volunteers or MassMutual Center staff for the locations on site if you cannot locate signs. 

What if I lost something?
During the day of the conference please check at the Information Desk for lost items. After the conference, please contact the MassMutual Center’s lost and found. 

Is this CEU eligible?
Attendees are eligible for 6 Continuing Education Units (CEU) or for 6 qualifying hours through the Board of Registration in Public Accountancy only for full day attendance at this conference. To obtain credit – after the conference an email link will be sent to gather your information.

If you work for MassMutual and need PDU’s – employees who attend the entire day can use the day as PDU’s for their PMP certificate. To obtain credit you must show your badge and program to your certification contact at MassMutual Financial Group. 

What if I am a vegetarian?
We offer a vegan, gluten free option for lunch in the ballroom. You will need to indicate your choice when registering for the conference. Please let your server know you selected the vegan option. We also offer a vegan option for exhibitors. 

Standard Option: TBA

Vegan Option:TBA.


The Vegan entrée is 100% VEGAN, without dairy (on the side), beef, casein, whey, etc. The Spectra kitchen staff prepares the VEGAN meals in a separate area of the kitchen; taking care to ensure there will be no cross contamination for those concerned with allergies. All requests for special accommodations due to food allergies must be received by March 10, 2018. Please email with subject line, “Special Accommodations Needed/Food Allergy” with details to

Want to save time waiting in line at the book store?
Pre-order and purchase your books from Follett, the Bay Path University Bookstore, and receive a 15% discount. The books can be picked up prior to the conference at 588 Longmeadow Street or will be waiting for you at conference. Books purchased the day of the conference will have a 10% discount.
Call 413.565.1311 or email

How do I become a sponsor?
Check out our sponsor web page for details or email

How do I become an exhibitor?
Check out our exhibitor web page for details or email 

How do I advertise in the conference program?
Check out our advertising web page or email

Where can I stay overnight?
The Sheraton Springfield Monarch Place is offering a special discounted rate of $99.00 (plus tax) to Conference vendors, exhibitors and attendees. Group rate available until February 28, 2018.  Subject to Availability. Please use this link if you are attending the Women’s Leadership Conference and need to make a reservation.

Sheraton Springfield Monarch Place:
One Monarch Place
Springfield MA, 01104
Phone: (413) 781-1010